CX · Customer experience
The moments clients feel.
The moments a video production company client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
Business type · Marketing & Creative
What should stay human at a video production company, what an agent can take on, and the roles that make it run.
CX · Customer experience
The moments a video production company client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
SX · Staff experience
Less admin for the people who work at a video production company, so they can stay present in the work that needs them.
BX · Business experience
Leads, bookings and the numbers behind a video production company. Agents can surface the gaps; the owner still decides.
The people a video production company usually employs. Each card is written for this business, then links out to the full role page.
Role
Films interviews, events, and branded footage, and captures the shots needed for client deliverables and edits.
Role
Edits footage, syncs audio, adds graphics, and prepares final video versions for different platforms and formats.
Role
Plans shoots, manages client briefs, books crew and locations, and keeps productions on schedule and within budget.
Role
Handles client communication, proposals, feedback rounds, and approvals from briefing through final delivery.
Role
Promotes the company's portfolio, updates case studies, and manages outbound content to attract new video clients.
Specialists a video production company often brings in. These sit in the same roles database, with a short note written for this business.
Freelancer
Writes scripts, interview prompts, and campaign messaging for explainer, testimonial, and promotional video projects.
Agency
Helps the company gain press coverage, industry visibility, and launch support for major campaigns or announcements.
Agency
Supports storage systems, editing workstations, backups, and network security for large video files and production workflows.
Freelancer
Keeps accounts current, reconciles transactions, prepares BAS or tax information, and tidies invoicing for the owner.
If you would like someone to build these flows for a video production company, tell us a little and we can match you with an agency. We don’t list agencies on this site.
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