CX · Customer experience
The moments clients feel.
The moments a seo agency client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
Business type · Marketing & Creative
What should stay human at a seo agency, what an agent can take on, and the roles that make it run.
CX · Customer experience
The moments a seo agency client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
SX · Staff experience
Less admin for the people who work at a seo agency, so they can stay present in the work that needs them.
BX · Business experience
Leads, bookings and the numbers behind a seo agency. Agents can surface the gaps; the owner still decides.
The people a seo agency usually employs. Each card is written for this business, then links out to the full role page.
Role
Sets prices and services, oversees quality, and handles hiring, suppliers and the overall direction of the sEO Agency.
Role
Improves search visibility, tracks performance, and recommends content and technical fixes.
Role
Handles day-to-day account manager work for the sEO Agency.
Role
Handles day-to-day content writer work for the sEO Agency.
Specialists a seo agency often brings in. These sit in the same roles database, with a short note written for this business.
Freelancer
Keeps accounts current, reconciles transactions, prepares BAS or tax information, and tidies invoicing for the owner.
Freelancer
Builds and updates the website, booking or enquiry forms, and fixes issues so customers can find and contact the business online.
Agency
Sources candidates, screens applicants, and helps fill roles when the business is hiring.
If you would like someone to build these flows for a seo agency, tell us a little and we can match you with an agency. We don’t list agencies on this site.
Other business types in Marketing & Creative.
Marketing & Creative
Marketing & Creative
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Marketing & Creative
Marketing & Creative