CX · Customer experience
The moments clients feel.
The moments a temp agency client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
Business type · Professional Services
What should stay human at a temp agency, what an agent can take on, and the roles that make it run.
CX · Customer experience
The moments a temp agency client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
SX · Staff experience
Less admin for the people who work at a temp agency, so they can stay present in the work that needs them.
BX · Business experience
Leads, bookings and the numbers behind a temp agency. Agents can surface the gaps; the owner still decides.
The people a temp agency usually employs. Each card is written for this business, then links out to the full role page.
Role
Runs branch operations, sets placement targets, manages recruiters, handles client issues, and oversees compliance with employment requirements.
Role
Sources candidates, screens resumes, interviews applicants, checks references, and matches workers to temporary job openings.
Role
Maintains employer relationships, fills staffing requests, negotiates terms, and resolves issues with placements and worker performance.
Role
Prepares candidate files, updates databases, processes onboarding paperwork, and supports payroll and office administration tasks.
Role
Processes timesheets, calculates wages, manages contractor payments, and handles payroll queries for temporary workers and clients.
Specialists a temp agency often brings in. These sit in the same roles database, with a short note written for this business.
Agency
Advises on employment contracts, workplace disputes, and compliance issues related to placements, terminations, and client agreements.
Agency
Supports employer outreach campaigns, candidate attraction materials, and brand positioning in competitive local hiring markets.
Freelancer
Maintains recruiting software, email systems, and office hardware used for placements, timesheets, and candidate records.
If you would like someone to build these flows for a temp agency, tell us a little and we can match you with an agency. We don’t list agencies on this site.
Other business types in Professional Services.
Professional Services
Professional Services
Professional Services
Professional Services
Professional Services
Professional Services