CX · Customer experience
The moments clients feel.
The moments a recruitment agency client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
Business type · Professional Services
What should stay human at a recruitment agency, what an agent can take on, and the roles that make it run.
CX · Customer experience
The moments a recruitment agency client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
SX · Staff experience
Less admin for the people who work at a recruitment agency, so they can stay present in the work that needs them.
BX · Business experience
Leads, bookings and the numbers behind a recruitment agency. Agents can surface the gaps; the owner still decides.
The people a recruitment agency usually employs. Each card is written for this business, then links out to the full role page.
Role
Sources candidates, screens resumes, interviews applicants, and matches shortlisted talent to open client roles.
Role
Manages employer relationships, takes hiring briefs, negotiates fees, and follows up on placements and service issues.
Role
Schedules interviews, updates candidate records, prepares documents, and handles reference checks and database administration.
Role
Promotes job openings, manages email campaigns, posts content, and supports employer branding and lead generation activities.
Role
Issues invoices, tracks placement fees, reconciles payments, and manages payroll administration for temporary staff placements.
Specialists a recruitment agency often brings in. These sit in the same roles database, with a short note written for this business.
Freelancer
Writes job ads, website copy, case studies, and candidate emails tailored to different industries and hiring audiences.
Freelancer
Improves rankings for location and sector-specific recruitment searches to increase employer leads and candidate applications.
Agency
Supports email, devices, user access, backups, and cybersecurity for recruiters handling candidate and client information daily.
Agency
Advises on employment law, contracts, privacy, and disputes involving placements, clients, and internal staff matters.
If you would like someone to build these flows for a recruitment agency, tell us a little and we can match you with an agency. We don’t list agencies on this site.
Other business types in Professional Services.
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Professional Services