CX · Customer experience
The moments clients feel.
The moments a business coach client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
Business type · Professional Services
What should stay human at a business coach, what an agent can take on, and the roles that make it run.
CX · Customer experience
The moments a business coach client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
SX · Staff experience
Less admin for the people who work at a business coach, so they can stay present in the work that needs them.
BX · Business experience
Leads, bookings and the numbers behind a business coach. Agents can surface the gaps; the owner still decides.
The people a business coach usually employs. Each card is written for this business, then links out to the full role page.
Role
Runs the practice, wins clients, delivers coaching, and sets programs, pricing, and partnerships.
Role
Runs coaching sessions, prepares programs, and follows up clients on goals and actions.
Role
Schedules sessions, prepares materials, and manages inboxes, invoices, and client records.
Role
Handles new enquiry calls, onboarding, and routine client questions between sessions.
Specialists a business coach often brings in. These sit in the same roles database, with a short note written for this business.
Freelancer
Issues invoices, records payments, and keeps accounts ready for tax time.
Freelancer
Updates the website, booking links, and program or lead-magnet pages.
Freelancer
Creates posts, newsletter content, and simple campaigns to attract business owners.
If you would like someone to build these flows for a business coach, tell us a little and we can match you with an agency. We don’t list agencies on this site.
Other business types in Professional Services.
Professional Services
Professional Services
Professional Services
Professional Services
Professional Services
Professional Services