CX · Customer experience
The moments clients feel.
The moments a web development agency client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
Business type · Technology & IT
AI agents for Web Development Agencies
What should stay human at a web development agency, what an agent can take on, and the roles that make it run.
How the work splits.
SX · Staff experience
People not buried in admin.
Less admin for the people who work at a web development agency, so they can stay present in the work that needs them.
BX · Business experience
A healthier business.
Leads, bookings and the numbers behind a web development agency. Agents can surface the gaps; the owner still decides.
Main roles
The people a web development agency usually employs. Each card is written for this business, then links out to the full role page.
Role
Owner-Operator
Sets prices and services, oversees quality, and handles hiring, suppliers and the overall direction of the web Development Agency.
Role
Web Developer
Handles day-to-day web developer work for the web Development Agency.
Role
Project Manager
Handles day-to-day project manager work for the web Development Agency.
Role
Account Manager
Handles day-to-day account manager work for the web Development Agency.
Freelancers & agencies you might hire
Specialists a web development agency often brings in. These sit in the same roles database, with a short note written for this business.
Freelancer
Freelance Bookkeeper
Keeps accounts current, reconciles transactions, prepares BAS or tax information, and tidies invoicing for the owner.
Agency
Recruitment Agency
Sources candidates, screens applicants, and helps fill roles when the business is hiring.
Agency
Digital Marketing Agency
Plans and runs digital marketing, including search and paid campaigns, and reports on leads and results.
Want this set up for you?
If you would like someone to build these flows for a web development agency, tell us a little and we can match you with an agency. We don’t list agencies on this site.
Related
Other business types in Technology & IT.