Role · Employee · Marketing & Sales
Account Manager
Manages client relationships, handles briefs and timelines, coordinates internal delivery, answers questions, and identifies renewal or upsell opportunities.
What should stay human.
Keep and amplify
The welcome, and anything with feeling.
The welcome, and anything with feeling. An agent can draft or prepare; a person should still be in the conversation.
Automate
Routine admin and the weekly numbers.
Routine admin, reminders and the weekly numbers. These are the hours an agent can usually take back.
Tasks, by type of work.
In progress
We're mapping this role's tasks now. Check back soon.
Seen at
Business types where this role often appears, with a note on how it shows up there.
Business type
Digital Marketing Agency
Manages client relationships, gathers campaign briefs, reports results, and coordinates work across creative and media delivery teams.
Business type
Design Agency
Manages client communication, briefs, budgets, and approvals across branding, campaign, and design deliverables.
Business type
Influencer Marketing Agency
Manages client campaigns, briefs creators, tracks deliverables, and reports on timelines, approvals, and performance.
Business type
Amazon Agency
Manages client relationships, reports campaign results, gathers approvals, and coordinates deliverables across client accounts.
Business type
Modeling Agency
Manages client accounts, matches talent to briefs, negotiates rates, and keeps casting requirements and booking details organised.
Business type
Online Reputation Management Service
Handles client communication, sets expectations, reviews priorities, and coordinates delivery of reputation monitoring and response work.
Business type
Social Media Management Agency
Manages client relationships, campaign approvals, reporting meetings, and day-to-day communication on content and performance.
Business type
Ecommerce Agency
Manages client relationships, scopes projects, coordinates deliverables, and keeps ecommerce retainers, campaigns, and store updates on track.
Business type
Marketing Agency
Manages client relationships, briefs internal teams, presents campaign updates, and keeps projects on schedule and budget.
Business type
Public Relations Firm
Handles client communication, campaign planning, timelines, approvals, and regular reporting on media activity and results.
Business type
Recruitment Agency
Manages employer relationships, takes hiring briefs, negotiates fees, and follows up on placements and service issues.
Business type
Business Development Service
Coordinates client communication, tracks pipeline activity, reports progress, and keeps deliverables aligned with agreed goals.
Business type
Cybersecurity Service
Manages client communication, service reviews, renewals, incident updates, and day to day expectations across active accounts.
Business type
Corporate Wellness Provider
Manages corporate client relationships, coordinates program delivery, and ensures reporting, scheduling, and contract expectations are met.
Business type
Auditing Firm
Manages client relationships, coordinates audit timelines, answers client queries, and keeps engagements moving toward reporting deadlines.
Business type
Product Sourcing Service
Handles client communication, clarifies product requirements, provides updates, and manages ongoing sourcing relationships.
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