CX · Customer experience
The moments clients feel.
The moments a tour guide business client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
Business type · Accommodation & Tourism
AI agents for Tour Guides
What should stay human at a tour guide business, what an agent can take on, and the roles that make it run.
How the work splits.
SX · Staff experience
People not buried in admin.
Less admin for the people who work at a tour guide business, so they can stay present in the work that needs them.
BX · Business experience
A healthier business.
Leads, bookings and the numbers behind a tour guide business. Agents can surface the gaps; the owner still decides.
Main roles
The people a tour guide business usually employs. Each card is written for this business, then links out to the full role page.
Role
Owner-Operator
Sets prices and services, oversees quality, and handles hiring, suppliers and the overall direction of the tour Guide Business.
Role
Tour Guide
Handles day-to-day tour guide work for the tour Guide Business.
Role
Scheduler
Books jobs, confirms appointments, manages the diary and coordinates staff or technicians for the tour Guide Business.
Role
Customer Service Representative
Answers enquiries, takes bookings or orders, and resolves customer issues for the tour Guide Business.
Freelancers & agencies you might hire
Specialists a tour guide business often brings in. These sit in the same roles database, with a short note written for this business.
Freelancer
Freelance Bookkeeper
Keeps accounts current, reconciles transactions, prepares BAS or tax information, and tidies invoicing for the owner.
Freelancer
Freelance Web Developer
Builds and updates the website, booking or enquiry forms, and fixes issues so customers can find and contact the business online.
Agency
Digital Marketing Agency
Plans and runs digital marketing, including search and paid campaigns, and reports on leads and results.
Want this set up for you?
If you would like someone to build these flows for a tour guide business, tell us a little and we can match you with an agency. We don’t list agencies on this site.
Related
Other business types in Accommodation & Tourism.