CX · Customer experience
The moments clients feel.
The moments a nanny agency client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
Business type · Childcare & Family Services
What should stay human at a nanny agency, what an agent can take on, and the roles that make it run.
CX · Customer experience
The moments a nanny agency client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
SX · Staff experience
Less admin for the people who work at a nanny agency, so they can stay present in the work that needs them.
BX · Business experience
Leads, bookings and the numbers behind a nanny agency. Agents can surface the gaps; the owner still decides.
The people a nanny agency usually employs. Each card is written for this business, then links out to the full role page.
Role
Runs the agency, sets screening standards, wins families as clients, and oversees placements and quality.
Role
Sources, screens, and interviews nannies, and shortlists candidates for each family brief.
Role
Looks after families during a placement, handles replacements, and follows up on how the arrangement is going.
Role
Manages files, checks, contracts, and inboxes, and keeps candidate and client records organized.
Specialists a nanny agency often brings in. These sit in the same roles database, with a short note written for this business.
Freelancer
Issues placement invoices, records payments, and keeps accounts current.
Agency
Manages the website and campaigns so families and nannies can find the agency.
Agency
Reviews placement contracts, employment terms, and privacy or screening questions when needed.
If you would like someone to build these flows for a nanny agency, tell us a little and we can match you with an agency. We don’t list agencies on this site.
Other business types in Childcare & Family Services.
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