Role · Employee · Hospitality & Food
Travel Agent
Books flights, hotels, cruises, and tours, compares options, prepares itineraries, processes payments, and helps clients with changes or cancellations.
What should stay human.
Keep and amplify
The welcome, and anything with feeling.
The welcome, and anything with feeling. An agent can draft or prepare; a person should still be in the conversation.
Automate
Routine admin and the weekly numbers.
Routine admin, reminders and the weekly numbers. These are the hours an agent can usually take back.
Tasks, by type of work.
In progress
We're mapping this role's tasks now. Check back soon.
Seen at
Business types where this role often appears, with a note on how it shows up there.
Business type
Travel Agency
Plans itineraries, books flights and accommodation, manages changes, and advises clients on destinations, documents, and travel options.
Business type
Cruise Agency
Advises clients on cruise options, compares itineraries, makes bookings, and manages changes, payments, and travel documents.
Business type
Tour Agency
Builds itineraries, books tours and transport, answers destination questions, and helps clients choose suitable travel options.
Want this set up for you?
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