CX · Customer experience
The moments clients feel.
The moments a strata management company client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
Business type · Real Estate & Property
AI agents for Strata Management Companies
What should stay human at a strata management company, what an agent can take on, and the roles that make it run.
How the work splits.
SX · Staff experience
People not buried in admin.
Less admin for the people who work at a strata management company, so they can stay present in the work that needs them.
BX · Business experience
A healthier business.
Leads, bookings and the numbers behind a strata management company. Agents can surface the gaps; the owner still decides.
Main roles
The people a strata management company usually employs. Each card is written for this business, then links out to the full role page.
Role
Property Manager
Runs owners corporation meetings support, maintenance, levies, and contractor work for each building.
Role
Administrative Assistant
Prepares notices, agendas, and correspondence, and keeps strata records and inboxes organized.
Role
Accounts Administrator
Issues levy notices, records payments, pays contractors, and tracks arrears for each scheme.
Role
Customer Service Representative
Answers owner and resident enquiries about maintenance, meetings, and building rules.
Freelancers & agencies you might hire
Specialists a strata management company often brings in. These sit in the same roles database, with a short note written for this business.
Agency
Accounting Firm
Prepares scheme accounts, tax filings, and audit-ready financial statements.
Agency
Law Firm
Advises on by-laws, recoveries, contracts, and disputes when a scheme needs legal support.
Agency
Managed IT Provider
Supports strata software, document storage, backups, and device access for the office.
Want this set up for you?
If you would like someone to build these flows for a strata management company, tell us a little and we can match you with an agency. We don’t list agencies on this site.
Related
Other business types in Real Estate & Property.