CX · Customer experience
The moments clients feel.
The moments a stock broker client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
Business type · Finance & Accounting
What should stay human at a stock broker, what an agent can take on, and the roles that make it run.
CX · Customer experience
The moments a stock broker client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
SX · Staff experience
Less admin for the people who work at a stock broker, so they can stay present in the work that needs them.
BX · Business experience
Leads, bookings and the numbers behind a stock broker. Agents can surface the gaps; the owner still decides.
The people a stock broker usually employs. Each card is written for this business, then links out to the full role page.
Role
Advises clients on share trading, executes buy and sell orders, and monitors market activity and portfolio changes.
Role
Supports client onboarding, account maintenance, document collection, and responses to service and transaction enquiries.
Role
Monitors regulatory requirements, reviews transactions, maintains records, and helps ensure advice and trading processes meet obligations.
Role
Prepares forms, schedules client meetings, manages correspondence, and keeps records and internal paperwork organised.
Role
Processes fees, reconciles payments, tracks expenses, and supports billing and financial administration for the brokerage.
Specialists a stock broker often brings in. These sit in the same roles database, with a short note written for this business.
Agency
Prepares financial statements, tax filings, and year-end reporting for the brokerage business and its internal accounts.
Agency
Maintains secure networks, devices, backups, and software systems used for trading, reporting, and client communication.
Agency
Supports brand visibility, client acquisition campaigns, and educational content promotion within financial advertising rules.
If you would like someone to build these flows for a stock broker, tell us a little and we can match you with an agency. We don’t list agencies on this site.
Other business types in Finance & Accounting.