CX · Customer experience
The moments clients feel.
The moments a permit expediting service client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
Business type · Construction & Building
What should stay human at a permit expediting service, what an agent can take on, and the roles that make it run.
CX · Customer experience
The moments a permit expediting service client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
SX · Staff experience
Less admin for the people who work at a permit expediting service, so they can stay present in the work that needs them.
BX · Business experience
Leads, bookings and the numbers behind a permit expediting service. Agents can surface the gaps; the owner still decides.
The people a permit expediting service usually employs. Each card is written for this business, then links out to the full role page.
Role
Prepares and submits permit applications, deals with building departments, responds to corrections and books inspections.
Role
Runs the expediting business, wins work from builders, architects and owners, and manages relationships with councils and building departments.
Role
Prepares and revises the drawings and plans needed for permit applications and corrections.
Role
Tracks applications, fees and inspection dates, and keeps clients updated on each permit.
Specialists a permit expediting service often brings in. These sit in the same roles database, with a short note written for this business.
Freelancer
Keeps the accounts, passes through permit fees and prepares tax records.
Freelancer
Maintains the website and client portal for permit status updates.
Agency
Runs search and referral campaigns aimed at builders, architects and developers.
If you would like someone to build these flows for a permit expediting service, tell us a little and we can match you with an agency. We don’t list agencies on this site.
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