CX · Customer experience
The moments clients feel.
The moments a buyer's agent client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
Business type · Real Estate & Property
AI agents for Buyer's Agents
What should stay human at a buyer's agent, what an agent can take on, and the roles that make it run.
How the work splits.
SX · Staff experience
People not buried in admin.
Less admin for the people who work at a buyer's agent, so they can stay present in the work that needs them.
BX · Business experience
A healthier business.
Leads, bookings and the numbers behind a buyer's agent. Agents can surface the gaps; the owner still decides.
Main roles
The people a buyer's agent usually employs. Each card is written for this business, then links out to the full role page.
Role
Owner-Operator
Runs the practice, wins clients, oversees searches and negotiations, and sets how the agency works.
Role
Real Estate Agent
Searches the market, inspects properties, advises buyers, and negotiates offers on their behalf.
Role
Administrative Assistant
Prepares briefing packs, schedules inspections, and manages contracts, inboxes, and follow ups.
Role
Customer Service Representative
Answers enquiry calls, books consultations, and keeps clients updated during a search.
Freelancers & agencies you might hire
Specialists a buyer's agent often brings in. These sit in the same roles database, with a short note written for this business.
Freelancer
Freelance Bookkeeper
Issues invoices, tracks commissions and expenses, and keeps accounts current.
Agency
Digital Marketing Agency
Manages the website, search listings, and campaigns so buyers can find the agency.
Freelancer
Freelance Web Developer
Updates the website, enquiry forms, and suburb or campaign landing pages.
Want this set up for you?
If you would like someone to build these flows for a buyer's agent, tell us a little and we can match you with an agency. We don’t list agencies on this site.
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