Role · Employee · Education & Coaching
Training Coordinator
Schedules courses, books trainers and rooms, prepares materials, manages enrolments, tracks completions, and updates training records and calendars.
What should stay human.
Keep and amplify
The welcome, and anything with feeling.
The welcome, and anything with feeling. An agent can draft or prepare; a person should still be in the conversation.
Automate
Routine admin and the weekly numbers.
Routine admin, reminders and the weekly numbers. These are the hours an agent can usually take back.
Tasks, by type of work.
In progress
We're mapping this role's tasks now. Check back soon.
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