Role · Employee · Hospitality & Food
Barista
Prepares coffee and drinks, takes orders, handles payments, restocks supplies, cleans equipment, and maintains fast friendly counter service.
What should stay human.
Keep and amplify
The welcome, and anything with feeling.
The welcome, and anything with feeling. An agent can draft or prepare; a person should still be in the conversation.
Automate
Routine admin and the weekly numbers.
Routine admin, reminders and the weekly numbers. These are the hours an agent can usually take back.
Tasks, by type of work.
In progress
We're mapping this role's tasks now. Check back soon.
Seen at
Business types where this role often appears, with a note on how it shows up there.
Business type
Coffee Shop
Prepares espresso drinks, takes orders, serves customers, and keeps the coffee station stocked and clean during service.
Business type
Cafe
Prepares coffee and drinks, maintains espresso equipment, takes orders, and serves customers quickly during busy periods.
Business type
Board Game Cafe
Handles day-to-day barista work for the board Game Cafe.
Business type
Coffee Cart
Handles day-to-day barista work for the coffee Cart.
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