CX · Customer experience
The moments clients feel.
The moments a smsf accountant client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
Business type · Finance & Accounting
What should stay human at a smsf accountant, what an agent can take on, and the roles that make it run.
CX · Customer experience
The moments a smsf accountant client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
SX · Staff experience
Less admin for the people who work at a smsf accountant, so they can stay present in the work that needs them.
BX · Business experience
Leads, bookings and the numbers behind a smsf accountant. Agents can surface the gaps; the owner still decides.
The people a smsf accountant usually employs. Each card is written for this business, then links out to the full role page.
Role
Sets prices and services, oversees quality, and handles hiring, suppliers and the overall direction of the sMSF Accountant.
Role
Handles day-to-day accountant work for the sMSF Accountant.
Role
Handles scheduling, documents, follow-ups and day-to-day admin so the sMSF Accountant stays organised.
Role
Handles day-to-day client services manager work for the sMSF Accountant.
Specialists a smsf accountant often brings in. These sit in the same roles database, with a short note written for this business.
Agency
Advises on contracts, employment, leases or regulatory issues affecting the business.
Agency
Maintains computers, networks, backups and cybersecurity, and supports the software the business relies on.
Agency
Plans and runs digital marketing, including search and paid campaigns, and reports on leads and results.
If you would like someone to build these flows for a smsf accountant, tell us a little and we can match you with an agency. We don’t list agencies on this site.
Other business types in Finance & Accounting.