CX · Customer experience
The moments clients feel.
The moments a pub client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
Business type · Food & Hospitality
AI agents for Pubs
What should stay human at a pub, what an agent can take on, and the roles that make it run.
How the work splits.
SX · Staff experience
People not buried in admin.
Less admin for the people who work at a pub, so they can stay present in the work that needs them.
BX · Business experience
A healthier business.
Leads, bookings and the numbers behind a pub. Agents can surface the gaps; the owner still decides.
Main roles
The people a pub usually employs. Each card is written for this business, then links out to the full role page.
Role
Bartender
Prepares and serves drinks, manages bar tabs, restocks beverages, and keeps the bar area clean and ready.
Role
Waiter
Takes food and drink orders, serves tables, clears plates, and assists guests during busy service periods.
Role
Restaurant Manager
Oversees staff, bookings, service standards, stock control, and opening and closing routines across the venue.
Role
Line Cook
Prepares pub meals, manages kitchen stations, and maintains food quality, timing, and cleanliness during service.
Freelancers & agencies you might hire
Specialists a pub often brings in. These sit in the same roles database, with a short note written for this business.
Agency
Payroll Provider
Processes wages, leave, and tax withholdings for bar, kitchen, and floor staff across varying shifts.
Freelancer
Freelance Graphic Designer
Designs menus, posters, event flyers, and in venue promotional materials for specials and entertainment nights.
Freelancer
Social Media Freelancer
Promotes live music, weekly specials, and events through regular posts, stories, and community engagement.
Freelancer
Freelance Bookkeeper
Keeps accounts current, reconciles transactions, prepares BAS or tax information, and tidies invoicing for the owner.
Want this set up for you?
If you would like someone to build these flows for a pub, tell us a little and we can match you with an agency. We don’t list agencies on this site.
Related
Other business types in Food & Hospitality.