CX · Customer experience
The moments clients feel.
The moments a family day care client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
Business type · Childcare & Family Services
What should stay human at a family day care, what an agent can take on, and the roles that make it run.
CX · Customer experience
The moments a family day care client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
SX · Staff experience
Less admin for the people who work at a family day care, so they can stay present in the work that needs them.
BX · Business experience
Leads, bookings and the numbers behind a family day care. Agents can surface the gaps; the owner still decides.
The people a family day care usually employs. Each card is written for this business, then links out to the full role page.
Role
Provides daily care, plans activities, communicates with families, manages compliance records, and oversees meals, safety, and routines.
Role
Supervises play, supports learning activities, prepares children for routines, and records observations, incidents, and developmental progress.
Role
Handles enrolment forms, attendance records, subsidy paperwork, parent communication, and filing for health and emergency documents.
Role
Answers calls and messages, helps with bookings or orders, and resolves customer issues for the Family Day Care.
Specialists a family day care often brings in. These sit in the same roles database, with a short note written for this business.
Agency
Processes wages, leave calculations, super contributions, and pay records for educators and relief staff.
Agency
Provides periodic deep cleaning of play areas, bathrooms, carpets, and high-touch surfaces outside care hours.
Agency
Prepares annual accounts, tax returns, and advice on subsidies, staff costs, and allowable childcare business expenses.
If you would like someone to build these flows for a family day care, tell us a little and we can match you with an agency. We don’t list agencies on this site.
Other business types in Childcare & Family Services.