Liaise with the client, subject-matter experts and the platform team as a module or a review moves
Drafts can come from the file. Anything that changes an objective, a claim or a due date is checked by the designer.
AI for Instructional Designers
Instructional Designer
Creates training materials by outlining learning objectives, writing course content, building assessments, and updating lessons based on feedback and business requirements.
What should stay human.
Keep and amplify
Agree the learning objectives, the audience and what "able to do it afterwards" will look like
Write the course content, the outline and the assessments against the agreed objectives
Build the modules in the learning platform, and check that the flows, media and questions work
Automate
Collect the brief, policies, example incidents and brand or platform access before writing starts
Log time against each course or client
Invoice the work from the agreed fee and any approved extras
Tasks, by type of work.
Each task has an experience tag (CX, SX or BX), a verdict, and example agents that often help with this kind of work. Agent suggestions come from our editorial scores, not vendor claims.
Inbox
Collect the brief, policies, example incidents and brand or platform access before writing starts
Checklists and reminders can chase the standard pack, so a course is not written from a thin or outdated brief.
Bookings & calendar
Schedule workshops, reviews and launch windows
Finding times and sending reminders is routine scheduling once the project diary is in one place, and it is easy to miss a launch when several courses share the same week.
Phone & voice
Talk through content that is inaccurate, a deadline that cannot be met, or a course the learners are not finishing
This needs a practical conversation, often when a launch date is already close, and it should stay with the designer.
Spreadsheets & data
Build the modules in the learning platform, and check that the flows, media and questions work
An agent can help assemble screens and a first question set. The designer still judges pacing, accessibility and whether the module will actually teach.
Review feedback, completions and assessment results, and update the lesson
An agent can pull the figures and highlight a question that everyone misses. The designer decides what to change in the content or the assessment.
Log time against each course or client
Time can be prefilled from the calendar and the ticket list, which keeps several courses billable.
Documents
Write the course content, the outline and the assessments against the agreed objectives
An agent can produce a first draft from the brief and a standard template. The instructional designer checks the accuracy, the tone and whether an assessment actually tests the objective.
Write a short proposal or scope for a new course or a redesign
An agent can draft from a standard package. The designer sets the fee, the modules and what is realistically included.
Example agents: Grok Bot, Claude, Microsoft Copilot
Invoice the work from the agreed fee and any approved extras
Invoices can be generated from the confirmed scope, so billing goes out with the launch or the agreed milestone.
Customer chat
Agree the learning objectives, the audience and what "able to do it afterwards" will look like
Understanding the people, the risk and what is worth teaching is a conversation. The mapping is kept general enough for workplace training, including a security-awareness programme, without making that the only setting.
Time freed, and where it goes.
Work an agent can take on
What comes off the desk.
- Collect the brief, policies, example incidents and brand or platform access before writing starts
- Log time against each course or client
- Invoice the work from the agreed fee and any approved extras
- Schedule workshops, reviews and launch windows
Where those hours should go
Back into people, and the business.
- CX —Agree the learning objectives, the audience and what "able to do it afterwards" will look like
- CX —Liaise with the client, subject-matter experts and the platform team as a module or a review moves
- CX —Talk through content that is inaccurate, a deadline that cannot be met, or a course the learners are not finishing
- SX —Staff experience: more time for the work that needs a person
- BX —Write the course content, the outline and the assessments against the agreed objectives
- BX —Build the modules in the learning platform, and check that the flows, media and questions work
- BX —Review feedback, completions and assessment results, and update the lesson
- BX —Write a short proposal or scope for a new course or a redesign
Want this set up for you?
If you would like someone to build these instructional designer flows in your business, tell us a little and we can match you with an agency. We don’t list agencies on this site.