CX · Customer experience
The moments clients feel.
The moments a restaurant client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
Business type · Food & Hospitality
AI agents for Restaurants
What should stay human at a restaurant, what an agent can take on, and the roles that make it run.
How the work splits.
SX · Staff experience
People not buried in admin.
Less admin for the people who work at a restaurant, so they can stay present in the work that needs them.
BX · Business experience
A healthier business.
Leads, bookings and the numbers behind a restaurant. Agents can surface the gaps; the owner still decides.
Main roles
The people a restaurant usually employs. Each card is written for this business, then links out to the full role page.
Role
Head Chef
Plans menus, leads kitchen service, manages food preparation, controls quality, and oversees ordering and kitchen staff.
Role
Line Cook
Prepares ingredients, cooks dishes during service, maintains station cleanliness, and supports smooth kitchen output and timing.
Role
Waiter
Welcomes guests, explains menu items, takes orders, serves meals and drinks, and resolves basic table concerns.
Role
Restaurant Manager
Oversees front of house service, staff rosters, bookings, customer issues, and daily sales, stock and compliance tasks.
Role
Booking Coordinator
Manages reservations, confirms group bookings, organises seating plans, and communicates special requests to floor and kitchen teams.
Freelancers & agencies you might hire
Specialists a restaurant often brings in. These sit in the same roles database, with a short note written for this business.
Freelancer
Freelance Photographer
Photographs dishes, venue spaces and events for menus, website updates and social media promotions.
Agency
Social Media Agency
Plans and publishes content, promotes specials and events, and helps maintain a consistent online presence.
Agency
Payroll Provider
Runs payroll for mixed full time and casual teams, and manages leave, award rates and pay compliance.
Freelancer
Freelance Bookkeeper
Keeps accounts current, reconciles transactions, prepares BAS or tax information, and tidies invoicing for the owner.
Want this set up for you?
If you would like someone to build these flows for a restaurant, tell us a little and we can match you with an agency. We don’t list agencies on this site.
Related
Other business types in Food & Hospitality.