CX · Customer experience
The moments clients feel.
The moments a occupational health clinic client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
Business type · Health & Medical
What should stay human at a occupational health clinic, what an agent can take on, and the roles that make it run.
CX · Customer experience
The moments a occupational health clinic client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
SX · Staff experience
Less admin for the people who work at a occupational health clinic, so they can stay present in the work that needs them.
BX · Business experience
Leads, bookings and the numbers behind a occupational health clinic. Agents can surface the gaps; the owner still decides.
The people a occupational health clinic usually employs. Each card is written for this business, then links out to the full role page.
Role
Oversees clinic operations, practitioner rosters, compliance processes, referrals, and coordination with employer clients.
Role
Books appointments, checks patients in, handles employer paperwork, and manages calls, emails, and front desk enquiries.
Role
Performs health assessments, specimen collection, vaccinations, and clinical support for occupational health consultations and screenings.
Role
Conducts work-related medical assessments, reviews test results, provides advice, and completes reports for employers.
Role
Prepares reports, manages medical records, follows up referrals, and organises documentation for workplace health programs.
Role
Processes invoices, employer billing, payment follow-up, and financial records for clinical and screening services.
Specialists a occupational health clinic often brings in. These sit in the same roles database, with a short note written for this business.
Freelancer
Maintains clinical software, printers, secure backups, and device setup for reception and consulting rooms.
Agency
Handles tax compliance, annual accounts, payroll support, and financial advice for the clinic business.
Agency
Provides scheduled cleaning and sanitising of waiting rooms, consulting rooms, bathrooms, and staff areas.
If you would like someone to build these flows for a occupational health clinic, tell us a little and we can match you with an agency. We don’t list agencies on this site.
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