CX · Customer experience
The moments clients feel.
The moments a home builder client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
Business type · Construction & Building
What should stay human at a home builder, what an agent can take on, and the roles that make it run.
CX · Customer experience
The moments a home builder client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
SX · Staff experience
Less admin for the people who work at a home builder, so they can stay present in the work that needs them.
BX · Business experience
Leads, bookings and the numbers behind a home builder. Agents can surface the gaps; the owner still decides.
The people a home builder usually employs. Each card is written for this business, then links out to the full role page.
Role
Wins building jobs, reviews plans with clients, oversees site progress, and manages budgets, variations, suppliers, and subcontractor relationships.
Role
Schedules each build stage, coordinates trades, tracks approvals, manages procurement, and keeps clients informed about timing and issues.
Role
Prepares build estimates from plans and specifications, requests supplier pricing, and updates costs for selections and contract changes.
Role
Oversees daily site activity, checks safety and workmanship, coordinates inspections, and resolves trade sequencing problems on active builds.
Role
Handles phone enquiries, files contracts and permits, books inspections, tracks selections, and organises invoices, purchase orders, and documents.
Specialists a home builder often brings in. These sit in the same roles database, with a short note written for this business.
Agency
Promotes display homes, manages local advertising, and helps attract new enquiries from land buyers and renovation clients.
Agency
Reviews contracts, handles disputes, and advises on building compliance, subcontractor agreements, and client variation issues.
Freelancer
Sets up devices, job management software, backups, and secure file access for office staff and site supervisors.
Freelancer
Keeps accounts current, reconciles transactions, prepares BAS or tax information, and tidies invoicing for the owner.
If you would like someone to build these flows for a home builder, tell us a little and we can match you with an agency. We don’t list agencies on this site.
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