CX · Customer experience
The moments clients feel.
The moments a hair salon client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
Business type · Beauty & Personal Care
What should stay human at a hair salon, what an agent can take on, and the roles that make it run.
CX · Customer experience
The moments a hair salon client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
SX · Staff experience
Less admin for the people who work at a hair salon, so they can stay present in the work that needs them.
BX · Business experience
Leads, bookings and the numbers behind a hair salon. Agents can surface the gaps; the owner still decides.
The people a hair salon usually employs. Each card is written for this business, then links out to the full role page.
Role
Cuts, colours and styles hair, advises clients on looks and aftercare, and keeps a client history for each visit.
Role
Books appointments, greets clients, takes payments, and manages the salon desk and phone enquiries.
Role
Runs daily salon operations, staff rosters, retail stock, and service standards, and handles client issues.
Role
Sets prices and services, oversees quality, and handles hiring, suppliers, and the overall direction of the salon.
Specialists a hair salon often brings in. These sit in the same roles database, with a short note written for this business.
Freelancer
Records takings, reconciles payments, tracks wages and product costs, and prepares BAS or tax information.
Freelancer
Creates and schedules posts, stories, and before-and-after content to attract new clients.
Agency
Builds and updates the booking website, service pages, and gallery so clients can book online.
If you would like someone to build these flows for a hair salon, tell us a little and we can match you with an agency. We don’t list agencies on this site.
Other business types in Beauty & Personal Care.