CX · Customer experience
The moments clients feel.
The moments a financial planner client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
Business type · Finance & Accounting
What should stay human at a financial planner, what an agent can take on, and the roles that make it run.
CX · Customer experience
The moments a financial planner client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
SX · Staff experience
Less admin for the people who work at a financial planner, so they can stay present in the work that needs them.
BX · Business experience
Leads, bookings and the numbers behind a financial planner. Agents can surface the gaps; the owner still decides.
The people a financial planner usually employs. Each card is written for this business, then links out to the full role page.
Role
Advises clients on budgeting, investments, insurance, retirement planning, and prepares recommendations and review meetings.
Role
Coordinates client paperwork, review schedules, product applications, and follows up outstanding compliance documents.
Role
Books meetings, prepares forms, organises statements, and keeps client files and correspondence up to date.
Role
Tracks fees, commissions, office expenses, and reconciles income and supplier payments for the practice.
Specialists a financial planner often brings in. These sit in the same roles database, with a short note written for this business.
Freelancer
Reviews advice documentation, file processes, and disclosure obligations to support regulatory compliance requirements.
Agency
Handles tax, financial statements, and business accounting for the planning practice.
Agency
Maintains secure systems, backups, user access, and support for sensitive client financial records.
Freelancer
Creates and schedules posts, updates listings, and helps the business stay visible locally.
If you would like someone to build these flows for a financial planner, tell us a little and we can match you with an agency. We don’t list agencies on this site.
Other business types in Finance & Accounting.
Finance & Accounting
Finance & Accounting
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Finance & Accounting