CX · Customer experience
The moments clients feel.
The moments a conveyancing service client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
Business type · Legal
What should stay human at a conveyancing service, what an agent can take on, and the roles that make it run.
CX · Customer experience
The moments a conveyancing service client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
SX · Staff experience
Less admin for the people who work at a conveyancing service, so they can stay present in the work that needs them.
BX · Business experience
Leads, bookings and the numbers behind a conveyancing service. Agents can surface the gaps; the owner still decides.
The people a conveyancing service usually employs. Each card is written for this business, then links out to the full role page.
Role
Manages property transfers, prepares legal documents, liaises with banks and agents, and coordinates settlement milestones and deadlines.
Role
Collects contracts, orders searches, prepares file documents, and supports matter progress from instruction to settlement.
Role
Answers client calls, books appointments, issues forms, manages incoming correspondence, and keeps files and calendars organized.
Role
Oversees office administration, billing procedures, staff coordination, supplier relationships, and operational tasks across the practice.
Role
Processes invoices, records settlement payments, reconciles trust and office accounts, and follows up outstanding fees.
Specialists a conveyancing service often brings in. These sit in the same roles database, with a short note written for this business.
Freelancer
Keeps transaction records current, prepares reports for the accountant, and helps organize monthly financial reconciliation work.
Agency
Provides legal advice on complex property matters, disputes, or unusual title issues outside routine conveyancing work.
Agency
Maintains the website, updates service pages, and improves enquiry forms for buyers, sellers, and agents.
If you would like someone to build these flows for a conveyancing service, tell us a little and we can match you with an agency. We don’t list agencies on this site.
Other business types in Legal.