CX · Customer experience
The moments clients feel.
The moments a cattery client feels looked after. Keep these with people, and let an agent prepare, remind and follow up.
Business type · Pets & Animals
AI agents for Catteries
What should stay human at a cattery, what an agent can take on, and the roles that make it run.
How the work splits.
SX · Staff experience
People not buried in admin.
Less admin for the people who work at a cattery, so they can stay present in the work that needs them.
BX · Business experience
A healthier business.
Leads, bookings and the numbers behind a cattery. Agents can surface the gaps; the owner still decides.
Main roles
The people a cattery usually employs. Each card is written for this business, then links out to the full role page.
Role
Owner-Operator
Oversees animal care, bookings, feeding schedules, health checks, and customer communication for boarding cats.
Role
Animal Attendant
Feeds cats, cleans enclosures, changes litter, monitors behaviour, and reports any health or welfare concerns.
Role
Booking Coordinator
Handles reservation enquiries, vaccination paperwork, check-in details, and collection times for boarding stays.
Role
Cleaner
Sanitises pens, bedding areas, food stations, floors, and common spaces to maintain hygiene standards.
Freelancers & agencies you might hire
Specialists a cattery often brings in. These sit in the same roles database, with a short note written for this business.
Freelancer
Veterinary Nurse
Provides occasional animal care support, medication assistance, and guidance when cats need closer health monitoring.
Freelancer
Freelance Web Developer
Updates booking forms, service information, vaccination requirements, and contact details on the cattery website.
Freelancer
Social Media Freelancer
Creates posts and updates featuring facilities, boarding availability, and customer trust-building content for pet owners.
Freelancer
Freelance Bookkeeper
Keeps accounts current, reconciles transactions, prepares BAS or tax information, and tidies invoicing for the owner.
Want this set up for you?
If you would like someone to build these flows for a cattery, tell us a little and we can match you with an agency. We don’t list agencies on this site.
Related
Other business types in Pets & Animals.