Getting online reviews for your business is notoriously hard. You’re often asking overworked people to use their time, risk their reputation and be creative in response to the service you offer.There are five key elements to asking for reviews in a natural way: Wording Delivery / Timing Survey tools Review Platforms Incentives Wording To ensure …
Getting quality reviews is notoriously hard. Getting a large quantity of great reviews is even harder. Most review websites showcase the extremes – the customer who had the outstanding experience and the once-off, disgruntled customer who will never come back to your business again. We started thinking about this problem by asking the following questions: …
I’ve had a ball working with a popular winery and seeing them using and implementing great systems in their business. A few takeaways regarding their systems: Booking calendar – whether this is online (for people to book themselves) or hidden (so you can enter the dates and keep track of availability), having a calendar online makes …