Automate as many non client facing tasks as possible.
Build into your workplace a culture of kaizen, continual improvement and incentive your staff to automate the parts of their job that don’t provide client-facing value. Whether it’s filtering emails, task management automation, automated messaging, helpful notifications or others, create a workplace whether ideas are shared, staff roles evolve and your team knows they can improve their workflow and the result is not lack of job security but more time for higher level responsibilities. Don’t forget that the aim is humans doing human work and software doing mind numbing work.
My brother won a golden ticket a few years ago and gave it to our family to visit the Nestle chocolate factory. That’s where I met Ruth & Charlotte (not their real names), working the end of the line for one type of chocolate bar. The final machine would pass them each a few dozen …
Build It In this stage we develop the core of your online platform: A professional website for your real estate agency business A professional profile on relevant social networks Core outlets for spreading engaging content Optional customised CRM to suit your business Optional email help desk to boost customer satisfaction Boost It In this stage …
Working for a client as a Podio developer, we created a SOP App to house the procedures that staff commonly performed. The app needed to be quick to reference, quick to update and display the information in the Podio mobile app and desktop easily. The company SOP app included: Name of Procedure Outline of Procedure …
Rules for automation
Automate as many non client facing tasks as possible.
Build into your workplace a culture of kaizen, continual improvement and incentive your staff to automate the parts of their job that don’t provide client-facing value. Whether it’s filtering emails, task management automation, automated messaging, helpful notifications or others, create a workplace whether ideas are shared, staff roles evolve and your team knows they can improve their workflow and the result is not lack of job security but more time for higher level responsibilities. Don’t forget that the aim is humans doing human work and software doing mind numbing work.
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The day a machine replaced Ruth & Charlotte
My brother won a golden ticket a few years ago and gave it to our family to visit the Nestle chocolate factory. That’s where I met Ruth & Charlotte (not their real names), working the end of the line for one type of chocolate bar. The final machine would pass them each a few dozen …
Services for Real Estate Agents
Build It In this stage we develop the core of your online platform: A professional website for your real estate agency business A professional profile on relevant social networks Core outlets for spreading engaging content Optional customised CRM to suit your business Optional email help desk to boost customer satisfaction Boost It In this stage …
Podio Designer: Standard Operating Procedures App
Working for a client as a Podio developer, we created a SOP App to house the procedures that staff commonly performed. The app needed to be quick to reference, quick to update and display the information in the Podio mobile app and desktop easily. The company SOP app included: Name of Procedure Outline of Procedure …