Depending on the industry, scheduling takes on many forms:
Via email ādo you have time…ā
Via email (available slots)
Via self service website
Via website form then phone booking
Via phone
On-site post appointment
Via multichannel bookings
Via class bookings (regular)
Via group bookings (min number)
Triaged by other staff members
Via scheduler (individual)
Via scheduler (team)
Proactively using a route planner
Allocation at next available slot
As systems advisers, we look at your options around scheduling and booking to ensure that your client’s needs are met and that your process is as automated as possible. We’ll be exploring their booking & scheduling options, software that’s available and best practices in future posts.
I recently put togetherĀ a short course on all the top hosted website buildersĀ that you can use to develop your website. The main reason for creating the course was to save people time in evaluating the hundreds of options for developing an easy-to-manage website. Some of my main findings were: You often have to compromise on …
You might be absolutely convinced that you’re not a systems thinker. That you’re not the systems guy. That you’re more of a free-thinking entrepreneur who leaves systems thinking up to the geekier members of the team. You write notes on paper, you’re swamped with emails and your work gets done, not perfectly but at least …
Weāve all been in the situation where someone is speaking in a meeting, sending chat messages or reeling off tasks over the phone. Youāre grabbing for a pen, double-tapping to open your notes app or finding anything you can to try and not forget anything. By splitting out your communication into a clear channel, people …
I once worked for a large financial services firm as a contractor. It was there that I met Reg (name changed). If you had to sum up Reg’s responsibilities, it was to produce a set amount of work, attend two meetings and notify people of the latest industry news. He had his set weekly work …
Options for booking & scheduling
Depending on the industry, scheduling takes on many forms:
As systems advisers, we look at your options around scheduling and booking to ensure that your client’s needs are met and that your process is as automated as possible. We’ll be exploring their booking & scheduling options, software that’s available and best practices in future posts.
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