What I’ve learnt today about creating change in people’s processes:
Be understanding. Seriously, be empathic and accept that people are so filled with information that they need to turn the huge ship of their habits and processes around to start seeing things the way you see them.
Nurture people into new habits. Working with a PM system, I have some extra notifications that are triggered that outline how to do a task. It takes one click to remove the notification but it’s like the training wheels that make the process easier for those who are rushed and overwhelmed.
Work on one system at a time. It took someone years to learn a system so they know it backwards. Give them the time to learn one new system then build on this courage to change next month as they start to get the taste for a more streamlined process.
Doing some research for a client and am looking into life coach WordPress themes that will suit their coaching business. Some of the best ones are: ABC Personal Trainer Theme (details + demo) – top choice for clean design & smooth scrolling WP Coach Theme (details + demo) – more boxy design but clean, minimal …
Ensure you’re capturing client information in an engaging way so you don’t lose customer leads. Make your online forms an integral part of your sales process. We offer the following lead generation forms (customised to suit your needs): Health insurance quote form Mailing list sign up form Online mortgage application form Vendor contact information form …
It was a joy working with such a professional, organised events company. Every process was mapped out with specific deliverables, notes, requirements and dependancies (geeky, I know). What did they need from us? A little automation using project management software. Using one of our favourites, Podio, we worked on and proposed the following: Custom Events …
Handling change
What I’ve learnt today about creating change in people’s processes:
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