Freelance Customer Support Copy Editor Training & Education
If you’re working as a Freelance Customer Support Copy Editor, one of your main priorities is ongoing professional development. In this article, we’ll look at books & courses for Freelance Customer Support Copy Editor’s as well as professional development activities you can do to earn PD points and stay up-to-date in the Admin & Customer Support field.
Freelance Customer Support Copy Editor Books
For a Freelance Customer Support Copy Editor, “Everybody Writes” by Ann Handley is essential for mastering content creation. “The Elements of Style” by William Strunk Jr. and E.B. White offers timeless writing principles. “On Writing Well” by William Zinsser provides insights into clear and concise writing. “The Customer Support Handbook” by Sarah Hatter is invaluable for understanding customer service nuances. “Made to Stick” by Chip Heath and Dan Heath helps in crafting memorable messages. “Writing That Works” by Kenneth Roman and Joel Raphaelson is perfect for business communication. Lastly, “The Copyeditor’s Handbook” by Amy Einsohn and Marilyn Schwartz is a comprehensive guide for editing techniques. These books collectively enhance writing, editing, and customer support skills.
For a Freelance Customer Support Copy Editor in the Admin & Customer Support industry, I recommend taking “The Complete Copywriting Course: Write to Sell Like a Pro” by Rob Percival and Codestars. Additionally, “Customer Service: How to Handle Abusive Customers” by David Brownlee offers valuable insights. “Editing Mastery: How to Edit Writing to Perfection” by Shani Raja is essential for honing editing skills. “The Science of Well-Being” by Laurie Santos from Yale University can help manage stress and improve well-being. Lastly, “Effective Communication: Writing, Design, and Presentation” by the University of Colorado Boulder on Coursera will enhance overall communication skills. These courses provide a comprehensive skill set for excelling in this role.
Freelance Customer Support Copy Editor PD points (Professional Development points)
As a Freelance Customer Support Copy Editor in the Admin & Customer Support industry, you can engage in various professional development activities each year to earn PD points. Attending industry-specific webinars and workshops can enhance your skills and keep you updated on the latest trends. Participating in online courses focused on advanced editing techniques and customer support strategies can further refine your expertise. Joining professional associations and attending their annual conferences can provide valuable networking opportunities and insights. Subscribing to and reading industry journals and publications can keep you informed about new developments. Additionally, seeking mentorship or coaching from experienced professionals can offer personalized guidance and growth. Finally, contributing articles or case studies to industry publications can establish your authority and share your knowledge with peers.
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Freelance Customer Support Copy Editor Professional Development
Freelance Customer Support Copy Editor Training & Education
If you’re working as a Freelance Customer Support Copy Editor, one of your main priorities is ongoing professional development. In this article, we’ll look at books & courses for Freelance Customer Support Copy Editor’s as well as professional development activities you can do to earn PD points and stay up-to-date in the Admin & Customer Support field.
Freelance Customer Support Copy Editor Books
For a Freelance Customer Support Copy Editor, “Everybody Writes” by Ann Handley is essential for mastering content creation. “The Elements of Style” by William Strunk Jr. and E.B. White offers timeless writing principles. “On Writing Well” by William Zinsser provides insights into clear and concise writing. “The Customer Support Handbook” by Sarah Hatter is invaluable for understanding customer service nuances. “Made to Stick” by Chip Heath and Dan Heath helps in crafting memorable messages. “Writing That Works” by Kenneth Roman and Joel Raphaelson is perfect for business communication. Lastly, “The Copyeditor’s Handbook” by Amy Einsohn and Marilyn Schwartz is a comprehensive guide for editing techniques. These books collectively enhance writing, editing, and customer support skills.
Search for the books you need here.
Freelance Customer Support Copy Editor Courses
For a Freelance Customer Support Copy Editor in the Admin & Customer Support industry, I recommend taking “The Complete Copywriting Course: Write to Sell Like a Pro” by Rob Percival and Codestars. Additionally, “Customer Service: How to Handle Abusive Customers” by David Brownlee offers valuable insights. “Editing Mastery: How to Edit Writing to Perfection” by Shani Raja is essential for honing editing skills. “The Science of Well-Being” by Laurie Santos from Yale University can help manage stress and improve well-being. Lastly, “Effective Communication: Writing, Design, and Presentation” by the University of Colorado Boulder on Coursera will enhance overall communication skills. These courses provide a comprehensive skill set for excelling in this role.
Search for the courses you want to take here.
Freelance Customer Support Copy Editor PD points (Professional Development points)
As a Freelance Customer Support Copy Editor in the Admin & Customer Support industry, you can engage in various professional development activities each year to earn PD points. Attending industry-specific webinars and workshops can enhance your skills and keep you updated on the latest trends. Participating in online courses focused on advanced editing techniques and customer support strategies can further refine your expertise. Joining professional associations and attending their annual conferences can provide valuable networking opportunities and insights. Subscribing to and reading industry journals and publications can keep you informed about new developments. Additionally, seeking mentorship or coaching from experienced professionals can offer personalized guidance and growth. Finally, contributing articles or case studies to industry publications can establish your authority and share your knowledge with peers.
Search for PD providers here.
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