If you’re working as a Freelance Content Moderator, one of your main priorities is ongoing professional development. In this article, we’ll look at books & courses for Freelance Content Moderator’s as well as professional development activities you can do to earn PD points and stay up-to-date in the Admin & Customer Support field.
Freelance Content Moderator Books
For a freelance content moderator in the admin and customer support industry, “The Content Code” by Mark W. Schaefer offers valuable insights into creating and managing engaging content. “Trust Me, I’m Lying” by Ryan Holiday provides a deep dive into media manipulation and its implications, which is crucial for understanding the content landscape. “The Art of Community” by Jono Bacon is essential for learning how to build and manage online communities effectively. “Radical Candor” by Kim Scott teaches the importance of clear and compassionate communication, a key skill in moderation. Lastly, “Crucial Conversations” by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler equips you with techniques for handling difficult conversations, an inevitable part of content moderation.
For a freelance content moderator in the admin and customer support industry, I recommend taking “Content Moderation Fundamentals” by Coursera, which provides a comprehensive overview of the field. “Trust and Safety in Online Communities” by Udemy, authored by industry experts, offers practical insights into maintaining safe online environments. “Effective Communication Skills for Customer Support” by LinkedIn Learning, taught by Jeff Toister, enhances communication abilities crucial for this role. Additionally, “Digital Citizenship and Internet Safety” by edX, created by the University of Edinburgh, covers essential aspects of online behavior and safety. These courses collectively equip you with the necessary skills and knowledge for professional development in content moderation.
Freelance Content Moderator PD points (Professional Development points)
As a freelance content moderator in the admin and customer support industry, you can engage in various professional development activities each year to earn PD points. Attending industry-specific webinars and online courses can enhance your skills and knowledge. Participating in workshops focused on the latest moderation tools and techniques will keep you updated. Joining professional associations and attending their conferences can provide networking opportunities and insights into industry trends. Engaging in peer review sessions and feedback groups can improve your moderation strategies. Additionally, obtaining certifications in relevant areas such as digital ethics or data privacy can bolster your credentials. Writing articles or blog posts about content moderation best practices can also contribute to your professional growth.
Minibus Driver Training & Education If you’re working as a Minibus Driver, one of your main priorities is ongoing professional development. In this article, we’ll look at books & courses for Minibus Driver’s as well as professional development activities you can do to earn PD points and stay up-to-date in the Transportation field. Minibus Driver …
Career Counselor Training & Education If you’re working as a Career Counselor, one of your main priorities is ongoing professional development. In this article, we’ll look at books & courses for Career Counselor’s as well as professional development activities you can do to earn PD points and stay up-to-date in the Education field. Career Counselor …
Telephone Cable Splicer Training & Education If you’re working as a Telephone Cable Splicer, one of your main priorities is ongoing professional development. In this article, we’ll look at books & courses for Telephone Cable Splicer’s as well as professional development activities you can do to earn PD points and stay up-to-date in the Telecommunications …
Freelance Content Moderator Professional Development
Freelance Content Moderator Training & Education
If you’re working as a Freelance Content Moderator, one of your main priorities is ongoing professional development. In this article, we’ll look at books & courses for Freelance Content Moderator’s as well as professional development activities you can do to earn PD points and stay up-to-date in the Admin & Customer Support field.
Freelance Content Moderator Books
For a freelance content moderator in the admin and customer support industry, “The Content Code” by Mark W. Schaefer offers valuable insights into creating and managing engaging content. “Trust Me, I’m Lying” by Ryan Holiday provides a deep dive into media manipulation and its implications, which is crucial for understanding the content landscape. “The Art of Community” by Jono Bacon is essential for learning how to build and manage online communities effectively. “Radical Candor” by Kim Scott teaches the importance of clear and compassionate communication, a key skill in moderation. Lastly, “Crucial Conversations” by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler equips you with techniques for handling difficult conversations, an inevitable part of content moderation.
Search for the books you need here.
Freelance Content Moderator Courses
For a freelance content moderator in the admin and customer support industry, I recommend taking “Content Moderation Fundamentals” by Coursera, which provides a comprehensive overview of the field. “Trust and Safety in Online Communities” by Udemy, authored by industry experts, offers practical insights into maintaining safe online environments. “Effective Communication Skills for Customer Support” by LinkedIn Learning, taught by Jeff Toister, enhances communication abilities crucial for this role. Additionally, “Digital Citizenship and Internet Safety” by edX, created by the University of Edinburgh, covers essential aspects of online behavior and safety. These courses collectively equip you with the necessary skills and knowledge for professional development in content moderation.
Search for the courses you want to take here.
Freelance Content Moderator PD points (Professional Development points)
As a freelance content moderator in the admin and customer support industry, you can engage in various professional development activities each year to earn PD points. Attending industry-specific webinars and online courses can enhance your skills and knowledge. Participating in workshops focused on the latest moderation tools and techniques will keep you updated. Joining professional associations and attending their conferences can provide networking opportunities and insights into industry trends. Engaging in peer review sessions and feedback groups can improve your moderation strategies. Additionally, obtaining certifications in relevant areas such as digital ethics or data privacy can bolster your credentials. Writing articles or blog posts about content moderation best practices can also contribute to your professional growth.
Search for PD providers here.
Related Posts
Minibus Driver Professional Development
Minibus Driver Training & Education If you’re working as a Minibus Driver, one of your main priorities is ongoing professional development. In this article, we’ll look at books & courses for Minibus Driver’s as well as professional development activities you can do to earn PD points and stay up-to-date in the Transportation field. Minibus Driver …
Career Counselor Professional Development
Career Counselor Training & Education If you’re working as a Career Counselor, one of your main priorities is ongoing professional development. In this article, we’ll look at books & courses for Career Counselor’s as well as professional development activities you can do to earn PD points and stay up-to-date in the Education field. Career Counselor …
Telephone Cable Splicer Professional Development
Telephone Cable Splicer Training & Education If you’re working as a Telephone Cable Splicer, one of your main priorities is ongoing professional development. In this article, we’ll look at books & courses for Telephone Cable Splicer’s as well as professional development activities you can do to earn PD points and stay up-to-date in the Telecommunications …