If you’re working as a Booking Manager, one of your main priorities is ongoing professional development. In this article, we’ll look at books & courses for Booking Manager’s as well as professional development activities you can do to earn PD points and stay up-to-date in the Hospitality field.
Booking Manager Books
For a Booking Manager in the hospitality industry, “Revenue Management for the Hospitality Industry” by David K. Hayes and Allisha A. Miller is essential for mastering pricing strategies. “The Heart of Hospitality” by Micah Solomon offers insights into exceptional customer service. “Hospitality Sales and Marketing” by James R. Abbey provides a comprehensive guide to effective sales techniques. “The New Gold Standard” by Joseph A. Michelli explores the Ritz-Carlton’s approach to excellence. “Setting the Table” by Danny Meyer shares valuable lessons on hospitality and business success. Lastly, “The Cornell School of Hotel Administration on Hospitality: Cutting Edge Thinking and Practice” edited by Michael C. Sturman, Jack B. Corgel, and Rohit Verma, offers academic and practical perspectives on the industry. These books will equip you with the knowledge and skills needed to excel in your role.
For a Booking Manager in the hospitality industry, I recommend taking “Revenue Management for the Hospitality Industry” by Dr. Peter Ricci to understand pricing strategies. “Hospitality and Tourism Management” by Dr. John Walker offers a comprehensive overview of the industry. “Customer Service: How to Achieve Customer Service Excellence” by Fred Sirieix will enhance your customer service skills. “Digital Marketing Strategies for the Hospitality Industry” by Dr. Philip Kotler is essential for mastering online marketing. Lastly, “Project Management for Hospitality and Tourism” by Nigel Evans will help you manage multiple bookings and events efficiently.
Booking Manager PD points (Professional Development points)
As a Booking Manager in the hospitality industry, you can earn professional development points each year by attending industry conferences and workshops to stay updated on the latest trends and technologies. Participating in online courses or webinars focused on customer service, revenue management, and digital marketing can also be beneficial. Networking with other professionals through industry associations and attending local hospitality events can provide valuable insights. Additionally, obtaining certifications in hospitality management or related fields, and engaging in mentorship programs, either as a mentor or mentee, can further enhance your skills and knowledge.
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Booking Manager Professional Development
Booking Manager Training & Education
If you’re working as a Booking Manager, one of your main priorities is ongoing professional development. In this article, we’ll look at books & courses for Booking Manager’s as well as professional development activities you can do to earn PD points and stay up-to-date in the Hospitality field.
Booking Manager Books
For a Booking Manager in the hospitality industry, “Revenue Management for the Hospitality Industry” by David K. Hayes and Allisha A. Miller is essential for mastering pricing strategies. “The Heart of Hospitality” by Micah Solomon offers insights into exceptional customer service. “Hospitality Sales and Marketing” by James R. Abbey provides a comprehensive guide to effective sales techniques. “The New Gold Standard” by Joseph A. Michelli explores the Ritz-Carlton’s approach to excellence. “Setting the Table” by Danny Meyer shares valuable lessons on hospitality and business success. Lastly, “The Cornell School of Hotel Administration on Hospitality: Cutting Edge Thinking and Practice” edited by Michael C. Sturman, Jack B. Corgel, and Rohit Verma, offers academic and practical perspectives on the industry. These books will equip you with the knowledge and skills needed to excel in your role.
Search for the books you need here.
Booking Manager Courses
For a Booking Manager in the hospitality industry, I recommend taking “Revenue Management for the Hospitality Industry” by Dr. Peter Ricci to understand pricing strategies. “Hospitality and Tourism Management” by Dr. John Walker offers a comprehensive overview of the industry. “Customer Service: How to Achieve Customer Service Excellence” by Fred Sirieix will enhance your customer service skills. “Digital Marketing Strategies for the Hospitality Industry” by Dr. Philip Kotler is essential for mastering online marketing. Lastly, “Project Management for Hospitality and Tourism” by Nigel Evans will help you manage multiple bookings and events efficiently.
Search for the courses you want to take here.
Booking Manager PD points (Professional Development points)
As a Booking Manager in the hospitality industry, you can earn professional development points each year by attending industry conferences and workshops to stay updated on the latest trends and technologies. Participating in online courses or webinars focused on customer service, revenue management, and digital marketing can also be beneficial. Networking with other professionals through industry associations and attending local hospitality events can provide valuable insights. Additionally, obtaining certifications in hospitality management or related fields, and engaging in mentorship programs, either as a mentor or mentee, can further enhance your skills and knowledge.
Search for PD providers here.
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