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Best Job and Time Tracking Integrations for Capsule CRM

By Rich Peterson on November 3, 2024
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Question: I’m using Capsule CRM for my business, and I need a way to integrate job and time tracking so I can manage my team’s hours and client projects more efficiently. Can you recommend a job and time tracking integration that works well with Capsule CRM?

When it comes to managing client projects and tracking team hours, having the right tools integrated with your CRM is key. Capsule CRM already helps you organize customer data and manage leads, but integrating a job and time tracking tool will ensure you can monitor time spent on tasks, client billing, and project progress seamlessly. I’ve reviewed three integration options: TMetric, Toggl Track, and Harvest, which all connect with Capsule CRM. Below is a breakdown of each, followed by my recommendation.

Problem Summary: Managing Time and Projects with Capsule CRM

The challenge here is that while Capsule CRM handles your customer relationships well, it doesn’t have built-in time tracking. This can create inefficiencies, especially if you’re trying to keep track of hours worked, project deadlines, or job costs. The good news is that Capsule integrates with several job and time tracking apps, but each offers different features that might suit your needs depending on your business’s specific requirements.

Option 1: TMetric

TMetric is a solid option for businesses that need a clean, easy-to-use time tracker. It integrates smoothly with Capsule CRM, allowing you to track billable hours, assign tasks, and generate reports directly linked to your CRM data. The interface is simple, and it offers features like task management and budget tracking for projects. However, if your projects are more complex, TMetric may lack the depth of features you need for comprehensive project management.

Pros:

  • User-friendly and straightforward.
  • Budget and task tracking available.
  • Affordable pricing tiers.

Cons:

  • Limited advanced project management features.

Option 2: Toggl Track

Toggl Track is a popular tool known for its intuitive time tracking and flexible reporting capabilities. It connects well with Capsule CRM, letting you log time directly from the CRM interface. If you’re looking for advanced reporting on where time is spent and a quick, no-fuss setup, Toggl is great. However, Toggl Track is primarily a time tracker, so if you need job tracking and more robust project management, it might not cover all your bases.

Pros:

  • Easy to use with a very clean interface.
  • Detailed reports that help identify inefficiencies.
  • Mobile-friendly with a great app for on-the-go tracking.

Cons:

  • Lacks advanced job and project management tools.
  • Only offers basic job tracking features.

Option 3: Harvest

Harvest stands out as a more complete solution, integrating time tracking with expense tracking and invoicing. When paired with Capsule CRM, Harvest gives you not only detailed tracking of billable hours but also the ability to manage invoices and monitor project budgets. It’s ideal for businesses needing to keep a close eye on both time and financials for client work. Harvest also comes with excellent reporting features and budget management, making it suitable for more complex projects.

Pros:

  • Comprehensive tool that handles time tracking, invoicing, and expense tracking.
  • Strong reporting features with project and budget management.
  • Works well for teams handling multiple projects with detailed financial tracking.

Cons:

  • Slightly higher pricing for the more advanced features.
  • Can feel overwhelming for users needing only basic time tracking.

My Recommendation: Harvest

After reviewing these options, I recommend using Harvest for your job and time tracking needs in conjunction with Capsule CRM. While TMetric and Toggl Track offer simple time tracking, Harvest delivers the full package with its advanced features, including project tracking, invoicing, and budget management, which can help your business stay on top of both time and finances. This makes it ideal for businesses that manage several client projects and need to streamline operations, making it more than just a time tracker.

How to Install Harvest with Capsule CRM:

  1. Sign up for a Harvest account at Harvest’s website.
  2. Log into your Capsule CRM account and go to the Integrations section.
  3. Search for “Harvest” in the list of available integrations.
  4. Click “Connect” next to Harvest and follow the prompts to log into your Harvest account and authorize the connection.
  5. Once connected, you’ll be able to track time, manage projects, and send invoices all from within Capsule CRM.

This integration will save you time and effort in managing your projects, helping you keep everything organized in one place!

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📚 Table of Contents (skip to sections)

  • Problem Summary: Managing Time and Projects with Capsule CRM
  • Option 1: TMetric
  • Option 2: Toggl Track
  • Option 3: Harvest
  • My Recommendation: Harvest
  • How to Install Harvest with Capsule CRM:
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