Getting quality reviews is notoriously hard.
Getting a large quantity of great reviews is even harder.
Most review websites showcase the extremes – the customer who had the outstanding experience and the once-off, disgruntled customer who will never come back to your business again.
We started thinking about this problem by asking the following questions:
If your business sees 10-100 people per day, why do you only get a handful of reviews each month?
Do customers know where they can leave reviews?
How do customers find your Google Business review page?
Do you want all customers leaving reviews on all sites?
Why would someone want to leave a review?
After asking the above questions, we developed an app that solve a large part of the customer review problem.
The app flow for a happy customer is as follows:
A customer visits your business
They experience your service or buy your product
They are given a card asking if they’d like to leave a review. The incentive is that they are entered into a monthly draw to win one of your products or services
The card shows a unique website link where they visit to complete a short (<3 minute) survey.
They’re a happy customer so rate your service 4 or 5 stars.
Within the survey, they are asked which sites they currently leave reviews on. They are then lead to the exact page where they can quickly leave their glowing review.
You get sent an email with their details so they can be entered into your monthly prize draw.
Your business ends up with more, better-quality reviews and shows up higher in review site search results.
The app flow for an unhappy customer is as follows:
A customer visits your business
They experience your service or buy your product
They are given a card asking if they’d like to leave a review. The incentive is that they are entered into a monthly draw to win one of your products or services
The card shows a unique website link where they visit to complete a short (<3 minute) survey.
They’re an unhappy customer so rate your service 1,2 or 3 stars.
Within the survey, they are asked to give detailed feedback on why they are unhappy and what they think should change in the business.
You get sent an email with their details so they can be entered into your monthly prize draw.
Your business ends up with detailed, quality feedback so you can improve your service.
Get in contact to discuss the apps we create to improve your online reviews.
On average, completion rates for standard forms, across all use cases, is around 14%, according to this research. Our average completion rates are 55%. Looking to survey your clients, link to a custom contact form in your email signature, have an event registration form on your website or streamline your employment process? Ensure your forms remain …
If you’re a consultant or online teacher looking for software so you can be paid for the time you spend on video or audio calls, we found a few apps to help. Pay Per Minute Software/Apps Some options for running paid meetings or sessions include: ⭐ Premium Chat – get paid to chat or consult with …
We were looking for a simple way to sync data from a Typeform to our client’s CRM, Podio. To do this, we had the form data sent using the Sender Notification feature. We were able to bring across three fields of data using the Subject, Body and Attachment. For more details on emailing data from a …
For anyone looking to register a nice, short .to domain name for your social media sharing, it’s quite simple to: Register to .to name Add to bitly as your default URL shortener Add to Buffer so all posts are set up with your shortener Some examples of names that are currently available include: Delivering.to Shoot.to …
Are you looking for better online reviews for your business?
Getting quality reviews is notoriously hard.
Getting a large quantity of great reviews is even harder.
Most review websites showcase the extremes – the customer who had the outstanding experience and the once-off, disgruntled customer who will never come back to your business again.
We started thinking about this problem by asking the following questions:
After asking the above questions, we developed an app that solve a large part of the customer review problem.
The app flow for a happy customer is as follows:
The app flow for an unhappy customer is as follows:
Get in contact to discuss the apps we create to improve your online reviews.
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Online Form FAQ
On average, completion rates for standard forms, across all use cases, is around 14%, according to this research. Our average completion rates are 55%. Looking to survey your clients, link to a custom contact form in your email signature, have an event registration form on your website or streamline your employment process? Ensure your forms remain …
I need software so I can charge per minute for consulting
If you’re a consultant or online teacher looking for software so you can be paid for the time you spend on video or audio calls, we found a few apps to help. Pay Per Minute Software/Apps Some options for running paid meetings or sessions include: ⭐ Premium Chat – get paid to chat or consult with …
Sync form data without using Zapier (or an API)
We were looking for a simple way to sync data from a Typeform to our client’s CRM, Podio. To do this, we had the form data sent using the Sender Notification feature. We were able to bring across three fields of data using the Subject, Body and Attachment. For more details on emailing data from a …
Registering a .to domain name
For anyone looking to register a nice, short .to domain name for your social media sharing, it’s quite simple to: Register to .to name Add to bitly as your default URL shortener Add to Buffer so all posts are set up with your shortener Some examples of names that are currently available include: Delivering.to Shoot.to …